Not able to complete your order? Platform not allowing you to check out your cart? Payments not processing?
For payment issues you'll first need to start at the Pay Page
https://jumla.io/pay/for-business
When prompted to sign in please use your business credentials:
This is your business Pay Page:
Here you can see all pending payments on your account:
By pressing the pay now bottom highlighted in red you can choose to pay from your existing wallet balance or be redirected to pay through the K-Net portal:
Note: Payment will be deducted from your wallet if it matches or is above your pending payments
To add to your wallet for branch mangers to use or to budget your monthly purchases you can easily refill your accounts:
Press the "Refill Accounts" highlighted in red and a pop up will appear requesting the amount you'd like to place in your wallet:
You'll be redirected to the K-Net portal for payment: Once payment is received it will reflect in your Pay Page: